Help Desk Available 24/7  ·  +92 307 5912918

Frequently Asked Questions

Answers to the questions we are asked most often about custom regalia, quotes and shipping. If your question is not here, contact us: our help desk is available 24/7.

What products does Rafia Regalia make?

We manufacture Masonic and Shriners regalia: Shriner fezzes, Daughter and OES fezzes, Masonic aprons, chain collars, officer jewels and name plates, embroidered gloves, Knight Templar regalia, OES and Amaranth sashes and crowns, embroidered banners and flags, and regalia jackets, shirts and caps.

Can you make regalia with our lodge, temple or chapter name?

Yes. Almost everything we make is custom: we embroider your lodge, temple, court or chapter name, number, emblems and colours in bullion, pearls, rhinestones or thread, following your artwork or an existing piece you send us.

How do I request a quote?

Open any product and press Request Quote, add as many items as you need, then send the request from your cart with your details. You can also send us a message through the Contact page, call or WhatsApp us on +92 307 5912918, or email rafia_regalia@hotmail.com. We reply with pricing for your exact design and quantity.

Why are there no prices on the website?

Each order is made to your design, size, materials and quantity, so the price depends on those details. Send a quote request and we will give you an exact price for your order.

Do you take bulk and wholesale orders?

Yes. We regularly make full lodge and temple sets and bulk quantities of fezzes, aprons, collars, gloves and caps, and we also supply regalia retailers.

Do you ship outside Pakistan?

Yes, we ship orders to customers worldwide. Shipping options and costs depend on the destination and the size of the order and are confirmed with your quote.

Where are you located?

Rafia Regalia is based at Pala Shah Gate, Near Iqbal Manzil, Sialkot (51310), Pakistan, a city known for its embroidery and craftsmanship.

How can I contact you?

Our help desk is available 24/7 on +92 307 5912918 (phone and WhatsApp) and by email at rafia_regalia@hotmail.com. You can also use the form on our Contact page.